Welcome to Livelico Collective.
These Terms & Conditions (“Terms”) govern your use of our website:

👉 https://livelicollective.com

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Livelico Collective is an ecommerce platform offering handcrafted products sourced from artisans across Kerala, India.

📍 Address: Liveli Collective, MLA Rd, Palachuvadu, Kochi, Kakkanad, Kerala – 682030
📧 Email: teamlivelicollective@gmail.com
📞 Phone: +91 81307 83195

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the website under supervision of a parent/guardian
• You are legally capable of entering into a binding contract

3. Use of Website

You agree:

• Not to misuse the website or engage in unlawful activity
• Not to attempt unauthorized access to our systems
• Not to copy, distribute, or exploit website content without permission

We reserve the right to restrict or terminate access if misuse is detected.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate.

However:

• All products are handcrafted, and slight variations in color, texture, or finish may occur
• Colors may vary due to lighting or display settings
• Such variations are not considered defects

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR)
• Prices may change without prior notice
• Payments are processed securely via third-party payment gateways (e.g., Razorpay)

We reserve the right to:

• Cancel or refuse orders in case of pricing errors
• Limit quantities purchased

6. Order Acceptance & Cancellation

• Orders are confirmed only after successful payment
• We may cancel orders due to:
  • Product unavailability
  • Payment issues
  • Suspected fraudulent activity

Customers may cancel orders before dispatch only.

7. Shipping & Delivery

• We deliver across India
• Delivery timelines are estimates and may vary due to logistics, weather, or external factors

We are not liable for delays caused by third-party courier services.

8. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Refund & Returns Policy.

By placing an order, you agree to that policy.

9. Intellectual Property

All content on this website, including:

• Product designs
• Images
• Logos
• Text
• Graphics

are the intellectual property of Livelico Collective and are protected under applicable laws.

Unauthorized use is strictly prohibited.

10. User Content

If you submit reviews, comments, or content:

• You grant us a non-exclusive, royalty-free license to use, display, and publish such content
• You agree not to post unlawful, abusive, or misleading content

We reserve the right to remove any content at our discretion.

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• We are not responsible for losses arising from:
  • Delayed delivery
  • Product misuse
  • External factors beyond our control

Our total liability shall not exceed the amount paid for the product.

12. Disclaimer

• Products are sold “as is” without warranties except as required by law
• We do not guarantee uninterrupted or error-free website operation

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Their content
• Their privacy practices
• Their terms

15. Force Majeure

We are not liable for failure or delay in performance due to events beyond our control, including:

• Natural disasters
• Pandemics
• Government actions
• Strikes or logistics disruptions

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Kerala, India.

17. Changes to Terms

We may update these Terms at any time.

Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of updated Terms.

18. Contact Us

For any questions regarding these Terms:

📧 teamlivelicollective@gmail.com
📞 +91 81307 83195

Last Updated: April 4, 2026